**Privacy Policy

Ishami Africa North America (“Ishami Africa,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with our brand.

By accessing our website or using our services, you agree to the practices described in this Privacy Policy.

🌿 1. Information We Collect

We collect information to provide you with a smooth shopping experience and to improve our services.

A. Personal Information You Provide

  • Name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment information (processed securely by third‑party payment processors; we do not store full card details)

  • Account login information (if you create an account)

B. Automatically Collected Information

When you browse our website, we may automatically collect:

  • IP address

  • Browser type and device information

  • Pages viewed and time spent on the site

  • Cookies and tracking technologies

  • Referring website or search terms

C. Information from Third Parties

We may receive information from:

  • Payment processors (e.g., Stripe, PayPal)

  • Shipping carriers

  • Marketing or analytics partners

🔐 2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Communicate with you about purchases, updates, and support

  • Improve website performance and customer experience

  • Personalize product recommendations and marketing

  • Prevent fraud and maintain security

  • Comply with legal obligations

📦 3. Sharing Your Information

We do not sell your personal information.

We may share information with trusted partners who help us operate our business:

A. Service Providers

  • Payment processors

  • Shipping and logistics partners

  • Email and marketing platforms

  • Website hosting and analytics tools

B. Legal Requirements

We may disclose information if required to:

  • Comply with laws or regulations

  • Respond to lawful requests

  • Protect our rights, customers, or property

🍪 4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences

  • Keep items in your cart

  • Analyze website traffic

  • Improve marketing relevance

You can control cookies through your browser settings, though disabling them may affect site functionality.

🛡️ 5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no online transmission is 100% secure, and we cannot guarantee absolute security.

🌍 6. Your Rights & Choices

Depending on your location, you may have rights such as:

  • Accessing your personal information

  • Updating or correcting your information

  • Requesting deletion of your data

  • Opting out of marketing communications

  • Limiting certain data uses

To exercise these rights, contact us at: info@ishamiafrica.com (or your preferred email)

👶 7. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect information from children.

🌐 8. International Data Transfers

If you are located outside the United States, your information may be transferred to and processed in the U.S., where data protection laws may differ from your region.

🔄 9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date.

📬 10. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact us:

Ishami Africa North America

Email: info@ishamiafricaus.com

Website: www.ishamiafricaus.com